Effective Date: June 22, 2023
Last Updated: July 28, 2025
CheckMate Visions LLC facilitates the purchase and leasing of third-party payment hardware including Clover, SmartTab, Tabletop, and others. We do not manufacture these products, and as such, return and warranty policies are governed by the manufacturer or processor agreement.
Returns:
Devices may only be returned within 14 days of delivery if unused, in original packaging, and approved by the processor or hardware provider.
Return shipping costs are the merchant’s responsibility unless otherwise stated in writing.
A restocking fee (typically 10–20%) may apply, based on the vendor’s return terms.
Refunds:
Refunds will be processed by the device provider or leasing company, not CheckMate Visions.
Leased or financed equipment may not be eligible for refunds once activated.
Warranty:
Manufacturer warranties apply to hardware defects and malfunctions.
Any support or repair requests must be initiated through the original vendor.
Questions? Email us at [email protected]